# Galleon Support **URL:** https://recherche.discourse.group/c/public/galleon-ext/22.md [Latest](https://recherche.discourse.group/latest.md) · [Categories](https://recherche.discourse.group/categories.md) · [Tags](https://recherche.discourse.group/tags.md) --- ## [PSA: The Galleon trademark has been sold](https://recherche.discourse.group/t/psa-the-galleon-trademark-has-been-sold/637)
**Author:** [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Replies:** 0\ **Last updated:** [September 26, 2025, 2:19pm UTC](https://recherche.discourse.group/t/psa-the-galleon-trademark-has-been-sold/637 "2025-09-26T14:19:27Z")
The Galleon trademark has been sold. Any forthcoming cryptocurrency / blockchain projects are not associated with the Galleon wallet. Also see Galleon is no longer supported or maintained. --- ## [Galleon is no longer supported or maintained](https://recherche.discourse.group/t/galleon-is-no-longer-supported-or-maintained/556)
**Author:** [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Replies:** 2\ **Last updated:** [November 18, 2024, 9:10pm UTC](https://recherche.discourse.group/t/galleon-is-no-longer-supported-or-maintained/556 "2024-11-18T21:10:17Z")
After over six years of service to the Tezos community, Galleon was decommissioned on December 20 this year. There will be no more support or maintenance now. It will not be possible to create new support topics here al… --- ## [Galleon 1.5.1 release](https://recherche.discourse.group/t/galleon-1-5-1-release/525)
**Author:** [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Replies:** 14\ **Last updated:** [November 19, 2024, 1:52pm UTC](https://recherche.discourse.group/t/galleon-1-5-1-release/525 "2024-11-19T13:52:50Z")
Following the 1.5.0 release to provide existing Galleon users with a minimal option, we are now putting out version 1.5.1. This version reintroduces support in Galleon for legacy KT1 delegation accounts so that users ca… --- ## [Galleon 1.5.0 release](https://recherche.discourse.group/t/galleon-1-5-0-release/516)
**Author:** [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Replies:** 7\ **Last updated:** [November 21, 2024, 1:40pm UTC](https://recherche.discourse.group/t/galleon-1-5-0-release/516 "2024-11-21T13:40:36Z")
By popular demand, we are releasing a new version of the Galleon wallet. Although Galleon has not been funded since late 2022 and we have been actively guiding people to other wallet software such as Umami, it seems man… --- ## [Migrating from Galleon to Another Tezos Wallet](https://recherche.discourse.group/t/migrating-from-galleon-to-another-tezos-wallet/378)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 12\ **Last updated:** [December 16, 2024, 11:44pm UTC](https://recherche.discourse.group/t/migrating-from-galleon-to-another-tezos-wallet/378 "2024-12-16T23:44:41Z")
If you’re a Galleon wallet user looking to transfer your account to a different Tezos wallet, you can do so by exporting your private keys. Here’s how: Open Your Galleon Wallet: Start by selecting your existing wall… --- ## [Welcome to the Cryptonomic Discourse](https://recherche.discourse.group/t/welcome-to-the-cryptonomic-discourse/7)
**Author:** [@system](https://recherche.discourse.group/u/system)\ **Replies:** 1\ **Last updated:** [February 15, 2023, 7:32am UTC](https://recherche.discourse.group/t/welcome-to-the-cryptonomic-discourse/7 "2023-02-15T07:32:52Z")
Welcome! If you are looking for support for any Cryptonomic product, simply find the appropriate support category. For example, use Galleon Support - The Cryptonomic Discourse for support for the Galleon wallet. Always… --- ## [I don't have my wallet file or password, can I still access my account?](https://recherche.discourse.group/t/i-dont-have-my-wallet-file-or-password-can-i-still-access-my-account/211)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 2\ **Last updated:** [December 16, 2024, 11:53pm UTC](https://recherche.discourse.group/t/i-dont-have-my-wallet-file-or-password-can-i-still-access-my-account/211 "2024-12-16T23:53:36Z")
You can always recover your account to create a new wallet file and password as long as you have your seed phrase or private key. Here are the steps to recover from a backup: Select “Create New Account” on the Galleon… --- ## [How to recover seed created with Galleon Mobile?](https://recherche.discourse.group/t/how-to-recover-seed-created-with-galleon-mobile/572)
**Author:** [@Javihache](https://recherche.discourse.group/u/Javihache)\ **Replies:** 2\ **Last updated:** [December 16, 2024, 10:31pm UTC](https://recherche.discourse.group/t/how-to-recover-seed-created-with-galleon-mobile/572 "2024-12-16T22:31:08Z")
Hi, I am trying to recover a wallet of a friend. She created it on Galleon Mobile on iOS which is now completely useless. She has a 24-word seed. I have tried restoring on Temple and Umami. I’ve tried all suggested Der… --- ## [Cannot withdraw from the delegation contract](https://recherche.discourse.group/t/cannot-withdraw-from-the-delegation-contract/500)
**Author:** [@janzahrad](https://recherche.discourse.group/u/janzahrad)\ **Replies:** 11\ **Last updated:** [November 26, 2024, 7:43pm UTC](https://recherche.discourse.group/t/cannot-withdraw-from-the-delegation-contract/500 "2024-11-26T19:43:51Z")
Hi, I am unable to withdraw my fund from the delegate contract back to my manager account. I click the particular contract in the ‘Delegation Contracts’ → tab. ‘Withdraw’ → click ‘Use Max’, I enter a custom fee 0,005 XT… --- ## [Accessing a Ledger account](https://recherche.discourse.group/t/accessing-a-ledger-account/510)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 10\ **Last updated:** [November 26, 2024, 1:05pm UTC](https://recherche.discourse.group/t/accessing-a-ledger-account/510 "2024-11-26T13:05:31Z")
Galleon versions 1.5.0 and above no longer support Ledger devices, however you can still access your accounts using the Ledger Live app with the derivation path 44'/1729'/0'/0'/0 You can follow the steps for connecting … --- ## [How to access a Galleon wallet maintained by the Ledger](https://recherche.discourse.group/t/how-to-access-a-galleon-wallet-maintained-by-the-ledger/555)
**Author:** [@j32711852](https://recherche.discourse.group/u/j32711852)\ **Replies:** 1\ **Last updated:** [November 6, 2024, 7:56pm UTC](https://recherche.discourse.group/t/how-to-access-a-galleon-wallet-maintained-by-the-ledger/555 "2024-11-06T19:56:54Z")
Hi, can anyone please help how to access a Galleon wallet that was created on a lower Galleon version than 1.50 when the Ledger was an option to sign-in? I do not have any seeds or passwords or files to access my Gallen… --- ## [Galleon Error When Transferring Tezos to Coinbase](https://recherche.discourse.group/t/galleon-error-when-transferring-tezos-to-coinbase/455)
**Author:** [@dlm360](https://recherche.discourse.group/u/dlm360)\ **Replies:** 4\ **Last updated:** [November 5, 2024, 4:34am UTC](https://recherche.discourse.group/t/galleon-error-when-transferring-tezos-to-coinbase/455 "2024-11-05T04:34:32Z")
I am receiving the below error when I try to move my Tezos from Galleon to Coinbase. Error invoking remote method ‘conseiljs-TezosNodeWriter-sendTransactionOperation’: Error: backtracked, failed(temporary: proto.018-Pro… --- ## [We're currently experiencing network issues](https://recherche.discourse.group/t/were-currently-experiencing-network-issues/508)
**Author:** [@Bristam](https://recherche.discourse.group/u/Bristam)\ **Replies:** 5\ **Last updated:** [August 8, 2024, 8:00pm UTC](https://recherche.discourse.group/t/were-currently-experiencing-network-issues/508 "2024-08-08T20:00:17Z")
Using Galleon 1.4.1 on MacBook. The app shows zero balance and zero staking of my Tezos assets. --- ## [Intel Mac Installer Now Available for Galleon 1.5.1](https://recherche.discourse.group/t/intel-mac-installer-now-available-for-galleon-1-5-1/532)
**Author:** [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Replies:** 0\ **Last updated:** [August 8, 2024, 7:58pm UTC](https://recherche.discourse.group/t/intel-mac-installer-now-available-for-galleon-1-5-1/532 "2024-08-08T19:58:35Z")
Following on from our Galleon 1.5.1 release, we are making an installer available for Intel Macs. This is due to demand from multiple users. You can find the installer by clicking on the link above or directly downloadi… --- ## [Failed to send transaction](https://recherche.discourse.group/t/failed-to-send-transaction/524)
**Author:** [@thomaskoch](https://recherche.discourse.group/u/thomaskoch)\ **Replies:** 1\ **Last updated:** [July 26, 2024, 7:13pm UTC](https://recherche.discourse.group/t/failed-to-send-transaction/524 "2024-07-26T19:13:50Z")
Here there - I am getting this error message when I try to send XTZ to an exchange. Any ideas why this is happening? I delegate my XTZ to Everstake. --- ## [I’m unable to withdraw tez from my delegated kt account to my manager account. Is there something wrong?](https://recherche.discourse.group/t/i-m-unable-to-withdraw-tez-from-my-delegated-kt-account-to-my-manager-account-is-there-something-wrong/213)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 0\ **Last updated:** [December 15, 2022, 12:19am UTC](https://recherche.discourse.group/t/i-m-unable-to-withdraw-tez-from-my-delegated-kt-account-to-my-manager-account-is-there-something-wrong/213 "2022-12-15T00:19:29Z")
You will need to have enough funds in your manager account to cover the withdrawal operation. We encourage you to have at least 1 XTZ in your primary account. Additionally, you cannot withdraw the entire balance of your… --- ## [Creating a new wallet file](https://recherche.discourse.group/t/creating-a-new-wallet-file/509)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 0\ **Last updated:** [June 28, 2024, 11:06pm UTC](https://recherche.discourse.group/t/creating-a-new-wallet-file/509 "2024-06-28T23:06:51Z")
Galleon versions 1.5.0 and above no longer support creating new wallet files. If you would still like to create a new account on a different wallet software for desktop, please consider the following: Umami Wallet: htt… --- ## [Galleon is under maintenance after the Paris upgrade](https://recherche.discourse.group/t/galleon-is-under-maintenance-after-the-paris-upgrade/503)
**Author:** [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Replies:** 0\ **Last updated:** [June 5, 2024, 11:51pm UTC](https://recherche.discourse.group/t/galleon-is-under-maintenance-after-the-paris-upgrade/503 "2024-06-05T23:51:31Z")
After the recent Paris upgrade on the Tezos network, Galleon has stopped working. We are working on a fix in the background and hope to put out a new version later this month. In the meantime, if you need access to you… --- ## [Unable to withdraw from delegate contract](https://recherche.discourse.group/t/unable-to-withdraw-from-delegate-contract/495)
**Author:** [@mwelche](https://recherche.discourse.group/u/mwelche)\ **Replies:** 3\ **Last updated:** [May 24, 2024, 3:14am UTC](https://recherche.discourse.group/t/unable-to-withdraw-from-delegate-contract/495 "2024-05-24T03:14:39Z")
I’m currently unable to withdraw from my delegate, and getting this error when I attempt to do so: request to https://tezos-prod.cryptonomic-infra.tech/chains/main/blocks/head/context/contracts/tz1W5KFctUZiARQr7BA6MXPer… --- ## [Network issues on Galleon wallet](https://recherche.discourse.group/t/network-issues-on-galleon-wallet/489)
**Author:** [@thomaskoch](https://recherche.discourse.group/u/thomaskoch)\ **Replies:** 10\ **Last updated:** [May 22, 2024, 12:11am UTC](https://recherche.discourse.group/t/network-issues-on-galleon-wallet/489 "2024-05-22T00:11:41Z")
Does anything also get the below screenshot with they open their wallet? It’s been like this for a while now. --- ## [Help-Cannot see my Delegation Contracts in Galleon Wallet](https://recherche.discourse.group/t/help-cannot-see-my-delegation-contracts-in-galleon-wallet/398)
**Author:** [@pabloxyo](https://recherche.discourse.group/u/pabloxyo)\ **Replies:** 24\ **Last updated:** [May 17, 2024, 7:28pm UTC](https://recherche.discourse.group/t/help-cannot-see-my-delegation-contracts-in-galleon-wallet/398 "2024-05-17T19:28:36Z")
Using latest Galleon Version for Mac --- ## [Restored Galleon wallet but no funds!](https://recherche.discourse.group/t/restored-galleon-wallet-but-no-funds/484)
**Author:** [@Mercutio](https://recherche.discourse.group/u/Mercutio)\ **Replies:** 7\ **Last updated:** [May 15, 2024, 8:15pm UTC](https://recherche.discourse.group/t/restored-galleon-wallet-but-no-funds/484 "2024-05-15T20:15:30Z")
Hello. I first installed Galleon and created a wallet in 2022. Transferred all my Tezos to the wallet. Wrote down my seed phrase. Changed computer. Now two years later I’m trying to access my balance and I’ve downloaded … --- ## [Transfert XTC from galleon to Kraken](https://recherche.discourse.group/t/transfert-xtc-from-galleon-to-kraken/478)
**Author:** [@mikevn](https://recherche.discourse.group/u/mikevn)\ **Replies:** 1\ **Last updated:** [April 29, 2024, 2:57pm UTC](https://recherche.discourse.group/t/transfert-xtc-from-galleon-to-kraken/478 "2024-04-29T14:57:06Z")
Hi, I can’t send my XTZ from galleon to Kraken. When I use my kraken adress and can’t copy/past, I receive the message “this account doesn’t exist on the blockchain or has 0 balance.” Can you help me to resolve the probl… --- ## [How can I export private keys on Galleon?](https://recherche.discourse.group/t/how-can-i-export-private-keys-on-galleon/248)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 2\ **Last updated:** [April 26, 2024, 9:39pm UTC](https://recherche.discourse.group/t/how-can-i-export-private-keys-on-galleon/248 "2024-04-26T21:39:26Z")
To export your private keys: Open your wallet on Galleon by selecting your existing wallet file and entering your passphrase. Click on the key icon next to your manager address. Enter your wallet password again to view… --- ## [Any news on Galleon - not working, delegated tokens are stuck](https://recherche.discourse.group/t/any-news-on-galleon-not-working-delegated-tokens-are-stuck/264)
**Author:** [@frontell](https://recherche.discourse.group/u/frontell)\ **Replies:** 16\ **Last updated:** [April 17, 2024, 12:58am UTC](https://recherche.discourse.group/t/any-news-on-galleon-not-working-delegated-tokens-are-stuck/264 "2024-04-17T00:58:29Z")
Galleon node is stuck, any news on a solution fix? I am trying to undelegate in Galleon and switch wallets. Please help! --- ## [I delegated to 0xb1 / PlusMinus but I can't see the KT1 address in the wallet](https://recherche.discourse.group/t/i-delegated-to-0xb1-plusminus-but-i-cant-see-the-kt1-address-in-the-wallet/406)
**Author:** [@pissed](https://recherche.discourse.group/u/pissed)\ **Replies:** 2\ **Last updated:** [April 5, 2024, 7:04pm UTC](https://recherche.discourse.group/t/i-delegated-to-0xb1-plusminus-but-i-cant-see-the-kt1-address-in-the-wallet/406 "2024-04-05T19:04:29Z")
I am trying to undelegate it but it simply doesn’t show the address anymore in the wallet. How can I undelegate and find another baker? I am using the linux version of Galleon (latest available in snap store is 1.3.5b) --- ## [Transfer from Galleon wallet to the other XTZ wallet](https://recherche.discourse.group/t/transfer-from-galleon-wallet-to-the-other-xtz-wallet/421)
**Author:** [@Alex](https://recherche.discourse.group/u/Alex)\ **Replies:** 3\ **Last updated:** [April 5, 2024, 7:03pm UTC](https://recherche.discourse.group/t/transfer-from-galleon-wallet-to-the-other-xtz-wallet/421 "2024-04-05T19:03:20Z")
In present time I don’t see addresses of delegations in my Galleon wallet. If I transfer Galleon to another wallet (Temple or Kukai), will I see my delegation addresses again? --- ## [Galleon Linux (1.3.5b) Not showing delegated address](https://recherche.discourse.group/t/galleon-linux-1-3-5b-not-showing-delegated-address/405)
**Author:** [@pissed](https://recherche.discourse.group/u/pissed)\ **Replies:** 3\ **Last updated:** [April 5, 2024, 7:02pm UTC](https://recherche.discourse.group/t/galleon-linux-1-3-5b-not-showing-delegated-address/405 "2024-04-05T19:02:28Z")
I see that there are a few threads about this with zero response from the staff. Clearly I am not the only one facing this problem. I tried to update galleon with snap, but the latest version shown is 1.3.5b. I need t… --- ## [How to create a .csv file of history for export](https://recherche.discourse.group/t/how-to-create-a-csv-file-of-history-for-export/437)
**Author:** [@Joy](https://recherche.discourse.group/u/Joy)\ **Replies:** 1\ **Last updated:** [March 12, 2024, 11:18am UTC](https://recherche.discourse.group/t/how-to-create-a-csv-file-of-history-for-export/437 "2024-03-12T11:18:28Z")
I need a .csv file showing history for tax purposes. How can I do this? --- ## [Galleon doesn't work](https://recherche.discourse.group/t/galleon-doesnt-work/266)
**Author:** [@662980](https://recherche.discourse.group/u/662980)\ **Replies:** 7\ **Last updated:** [February 19, 2024, 11:38am UTC](https://recherche.discourse.group/t/galleon-doesnt-work/266 "2024-02-19T11:38:12Z")
Any node, which you suggest, doesn’t work. [Next page](https://recherche.discourse.group/c/public/galleon-ext/22.md?page=1)