# Galleon is not working. **URL:** \ **Category:** Galleon Support\ **Tags:** galleon\ **Created:** [August 8, 2023, 8:02pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355 "2023-08-08T20:02:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![MAX](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@MAX](https://recherche.discourse.group/u/MAX)\ **Post date:** [August 8, 2023, 8:02pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/1 "2023-08-08T20:02:55Z")
I want to withdraw xtz from a smart contract. Error (temporary: proto.017-PtNairob.contract.balance\_too\_low), (temporary: proto.017-PtNairob.tez.subtraction\_underflow). The amount on the smart contract is sufficient. This error exists even if I want withdraw 1 xtz ---
**Author:** ![vishakh](https://yyz1.discourse-cdn.com/flex035/user_avatar/recherche.discourse.group/vishakh/32/202_2.png) [@vishakh](https://recherche.discourse.group/u/vishakh)\ **Post date:** [August 8, 2023, 8:03pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/2 "2023-08-08T20:03:52Z")
Please try the latest release: [Galleon 1.4.0b release](https://discourse.cryptonomic.tech/t/galleon-1-4-0b-release/354) ---
**Author:** ![MAX](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@MAX](https://recherche.discourse.group/u/MAX)\ **Post date:** [August 9, 2023, 12:07pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/3 "2023-08-09T12:07:38Z")
I did it. the error remains Error invoking remote method ‘conseiljs-BabylonDelegationHelper-withdrawDelegatedFunds’: Error: (temporary: proto.017-PtNairob.contract.balance\_too\_low), (temporary: proto.017-PtNairob.tez.subtraction\_underflow) ---
**Author:** ![mike](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mike](https://recherche.discourse.group/u/mike)\ **Post date:** [August 9, 2023, 4:34pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/4 "2023-08-09T16:34:59Z")
Max, can you provide more details about the contract invocation? Are you calling it directly or via a Beacon-enabled dApp for example. If possible, send more information to support@cryptonomic.tech ---
**Author:** ![MAX](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@MAX](https://recherche.discourse.group/u/MAX)\ **Post date:** [August 9, 2023, 5:09pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/5 "2023-08-09T17:09:13Z")
Thank you I sent an email ---
**Author:** ![MAX](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@MAX](https://recherche.discourse.group/u/MAX)\ **Post date:** [August 15, 2023, 6:05am UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/6 "2023-08-15T06:05:37Z")
I still have problems withdrawing from staking. I am using the latest version for windows. I can’t withdraw from any delegation contract. Error invoking remote method ‘conseiljs-BabylonDelegationHelper-withdrawDelegatedFunds’: Error: (temporary: proto.017-PtNairob.contract.balance\_too\_low), (temporary: proto.017-PtNairob.tez.subtraction\_underflow) what am I doing wrong? ---
**Author:** ![mike](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mike](https://recherche.discourse.group/u/mike)\ **Post date:** [August 16, 2023, 3:22pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/7 "2023-08-16T15:22:38Z")
sounds like your account doesn’t have sufficient funds to cover the transaction cost. ---
**Author:** ![MAX](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@MAX](https://recherche.discourse.group/u/MAX)\ **Post date:** [August 17, 2023, 9:02am UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/8 "2023-08-17T09:02:03Z")
It’s working! Thanks! ---
**Author:** ![Fash](https://avatars.discourse-cdn.com/v4/letter/f/c4cdca/32.png) [@Fash](https://recherche.discourse.group/u/Fash)\ **Post date:** [August 24, 2023, 3:47pm UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/9 "2023-08-24T15:47:28Z")
Hello, Would appreciate your help please. My galleon wallet seems to be stuck ! The last transaction visible on the app is the last delegation reward received on April 2021 (yes, over 2 years ago!) I have deleted and downloaded it again a few times, it’s not updating, it’s version 1.12. Thanks. ---
**Author:** ![mike](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mike](https://recherche.discourse.group/u/mike)\ **Post date:** [December 1, 2023, 4:21am UTC](https://recherche.discourse.group/t/galleon-is-not-working/355/10 "2023-12-01T04:21:52Z")
Hi Fash, download the latest releases here: [Galleon: Releases · Cryptonomic/Deployments Wiki · GitHub](https://github.com/Cryptonomic/Deployments/wiki/Galleon:-Releases) If you’re having trouble transferring, increase the fee.