# Unable to send XTZ

**URL:** <https://recherche.discourse.group/t/unable-to-send-xtz/261>\
**Category:** Galleon Support\
**Created:** [February 20, 2023, 11:58pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261 "2023-02-20T23:58:10Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![TapK787](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@TapK787](https://recherche.discourse.group/u/TapK787)\
**Post date:** [February 20, 2023, 11:58pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/1 "2023-02-20T23:58:10Z")

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I don’t understand why I am getting this message:  
backtracked, failed(temporary: proto.015-PtLimaPt.contract.balance\_too\_low), (temporary: proto.015-PtLimaPt.tez.subtraction\_underflow)  
Tim

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<div class="post-metadata">

**Author:** ![navi](https://yyz1.discourse-cdn.com/flex035/user_avatar/recherche.discourse.group/navi/32/7_2.png) [@navi](https://recherche.discourse.group/u/navi)\
**Post date:** [February 23, 2023, 9:39pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/2 "2023-02-23T21:39:44Z")

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This error means that there was not enough funds in your account to cover the transaction fee. Please double check the fee and try again.

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<div class="post-metadata">

**Author:** ![TapK787](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@TapK787](https://recherche.discourse.group/u/TapK787)\
**Post date:** [February 23, 2023, 10:07pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/3 "2023-02-23T22:07:21Z")

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Hi Navi,  
It showed a small balance, So I tried a couple more times taking less out. The balance got bigger, but would not let transaction go through! How much balance do I have to leave?  
Tim

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<div class="post-metadata">

**Author:** ![navi](https://yyz1.discourse-cdn.com/flex035/user_avatar/recherche.discourse.group/navi/32/7_2.png) [@navi](https://recherche.discourse.group/u/navi)\
**Post date:** [February 23, 2023, 10:24pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/4 "2023-02-23T22:24:43Z")

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I’m seeing at one point the minimum balance was 0.257 tez [https://cryptonomic.zendesk.com/hc/en-us/articles/360060806831-Why-am-I-getting-a-contract-balance-too-low-or-contract-balance-too-low-error-](https://cryptonomic.zendesk.com/hc/en-us/articles/360060806831-Why-am-I-getting-a-contract-balance-too-low-or-contract-balance-too-low-error-)

I’m uncertain if the minimum has changed in recent protocols for Tezos but I would try atleast this amount first

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<div class="post-metadata">

**Author:** ![TapK787](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@TapK787](https://recherche.discourse.group/u/TapK787)\
**Post date:** [February 24, 2023, 12:20am UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/5 "2023-02-24T00:20:20Z")

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Hi Navi,  
Sorry to bother you again! I am getting another message. Invalid checksum. What is this?  
Tim

 ![Screen Shot 2023-02-23 at 4.13.54 PM.jpg](https://canada1.discourse-cdn.com/flex035/uploads/cryptonomic/original/1X/c27a72777c4bb18617ea34608159abd4ec4edc4b.jpeg)

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<div class="post-metadata">

**Author:** ![navi](https://yyz1.discourse-cdn.com/flex035/user_avatar/recherche.discourse.group/navi/32/7_2.png) [@navi](https://recherche.discourse.group/u/navi)\
**Post date:** [February 24, 2023, 3:31am UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/6 "2023-02-24T03:31:29Z")

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Unfortunately I haven’t seen this error before :(.

I asked the team to take a look and will get back to you. Thanks for sticking by while we take a look 🙏

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<div class="post-metadata">

**Author:** ![navi](https://yyz1.discourse-cdn.com/flex035/user_avatar/recherche.discourse.group/navi/32/7_2.png) [@navi](https://recherche.discourse.group/u/navi)\
**Post date:** [February 24, 2023, 2:19pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/7 "2023-02-24T14:19:00Z")

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Hi, @TapK787  
Are you using the latest version on Galleon?

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<div class="post-metadata">

**Author:** ![TapK787](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@TapK787](https://recherche.discourse.group/u/TapK787)\
**Post date:** [February 25, 2023, 9:07pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/8 "2023-02-25T21:07:48Z")

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Hi Navi,  
I am using 1.5.3 (62).  
Tim

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<div class="post-metadata">

**Author:** ![mike](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mike](https://recherche.discourse.group/u/mike)\
**Post date:** [February 27, 2023, 3:46pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/9 "2023-02-27T15:46:49Z")

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Hi Tim, I tried and successfully executed several transfers over the last couple of days with the same version of Galleon. I’m unfortunately not able to reproduce the issue you’re seeing. One thing i would try is sending out a slightly smaller amount. Set the fee to 0.00142 xtz and leave behind some small amount of xtz.

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<div class="post-metadata">

**Author:** ![TapK787](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@TapK787](https://recherche.discourse.group/u/TapK787)\
**Post date:** [February 27, 2023, 10:52pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/10 "2023-02-27T22:52:56Z")

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Got it! Thank you for your help Mike  
Tim

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<div class="post-metadata">

**Author:** ![mike](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mike](https://recherche.discourse.group/u/mike)\
**Post date:** [February 27, 2023, 11:58pm UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/11 "2023-02-27T23:58:12Z")

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do you mean that you tried again and it worked?

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<div class="post-metadata">

**Author:** ![TapK787](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@TapK787](https://recherche.discourse.group/u/TapK787)\
**Post date:** [February 28, 2023, 12:38am UTC](https://recherche.discourse.group/t/unable-to-send-xtz/261/12 "2023-02-28T00:38:33Z")

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The transaction went through
