# \#faq **URL:** https://recherche.discourse.group/tag/faq/12.md [Latest](https://recherche.discourse.group/latest.md) · [Categories](https://recherche.discourse.group/categories.md) · [Tags](https://recherche.discourse.group/tags.md) --- ## [I don't have my wallet file or password, can I still access my account?](https://recherche.discourse.group/t/i-dont-have-my-wallet-file-or-password-can-i-still-access-my-account/211)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 2\ **Last updated:** [December 16, 2024, 11:53pm UTC](https://recherche.discourse.group/t/i-dont-have-my-wallet-file-or-password-can-i-still-access-my-account/211 "2024-12-16T23:53:36Z")
You can always recover your account to create a new wallet file and password as long as you have your seed phrase or private key. Here are the steps to recover from a backup: Select “Create New Account” on the Galleon… --- ## [Migrating from Galleon to Another Tezos Wallet](https://recherche.discourse.group/t/migrating-from-galleon-to-another-tezos-wallet/378)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 12\ **Last updated:** [December 16, 2024, 11:44pm UTC](https://recherche.discourse.group/t/migrating-from-galleon-to-another-tezos-wallet/378 "2024-12-16T23:44:41Z")
If you’re a Galleon wallet user looking to transfer your account to a different Tezos wallet, you can do so by exporting your private keys. Here’s how: Open Your Galleon Wallet: Start by selecting your existing wall… --- ## [I’m unable to withdraw tez from my delegated kt account to my manager account. Is there something wrong?](https://recherche.discourse.group/t/i-m-unable-to-withdraw-tez-from-my-delegated-kt-account-to-my-manager-account-is-there-something-wrong/213)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 0\ **Last updated:** [December 15, 2022, 12:19am UTC](https://recherche.discourse.group/t/i-m-unable-to-withdraw-tez-from-my-delegated-kt-account-to-my-manager-account-is-there-something-wrong/213 "2022-12-15T00:19:29Z")
You will need to have enough funds in your manager account to cover the withdrawal operation. We encourage you to have at least 1 XTZ in your primary account. Additionally, you cannot withdraw the entire balance of your… --- ## [How can I export private keys on Galleon?](https://recherche.discourse.group/t/how-can-i-export-private-keys-on-galleon/248)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 2\ **Last updated:** [April 26, 2024, 9:39pm UTC](https://recherche.discourse.group/t/how-can-i-export-private-keys-on-galleon/248 "2024-04-26T21:39:26Z")
To export your private keys: Open your wallet on Galleon by selecting your existing wallet file and entering your passphrase. Click on the key icon next to your manager address. Enter your wallet password again to view… --- ## [How can I migrate tez, tokens and NFTs from a Galleon file wallet account to a Ledger Live account?](https://recherche.discourse.group/t/how-can-i-migrate-tez-tokens-and-nfts-from-a-galleon-file-wallet-account-to-a-ledger-live-account/249)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 0\ **Last updated:** [January 31, 2023, 11:53pm UTC](https://recherche.discourse.group/t/how-can-i-migrate-tez-tokens-and-nfts-from-a-galleon-file-wallet-account-to-a-ledger-live-account/249 "2023-01-31T23:53:21Z")
Getting started with a new device To get started, you will need a Ledger hardware wallet that can be found here: Ledger Nano X - secure, Bluetooth®-enabled crypto wallet | Ledger Follow the steps on your Ledger to i… --- ## [Why do I see a "this contract does not exist" message when trying to send funds?](https://recherche.discourse.group/t/why-do-i-see-a-this-contract-does-not-exist-message-when-trying-to-send-funds/212)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 0\ **Last updated:** [December 14, 2022, 11:55pm UTC](https://recherche.discourse.group/t/why-do-i-see-a-this-contract-does-not-exist-message-when-trying-to-send-funds/212 "2022-12-14T23:55:38Z")
This message is simply a warning informing the user that the destination address they have entered does not yet hold any tez. If you are sure you entered the destination address correctly, you can rest easy and go ahead … --- ## [Can I connect to test networks with Galleon?](https://recherche.discourse.group/t/can-i-connect-to-test-networks-with-galleon/166)
**Author:** [@navi](https://recherche.discourse.group/u/navi)\ **Replies:** 0\ **Last updated:** [October 4, 2022, 1:24am UTC](https://recherche.discourse.group/t/can-i-connect-to-test-networks-with-galleon/166 "2022-10-04T01:24:05Z")
Yes, to connect to a test network you will need to first add a custom node. Here are the steps: On the Galleon login page select, “Settings” Select the dropdown under, “Choose a Different Node” Select, “Add a Cu…